HTF Market Intelligence released a new research report of 177 pages on title ‘UK Online Retailing, 2019-2024’ with detailed analysis, forecast and strategies. The study covers key regions that includes North America, Europe or Asia and important players such as Amazon, ASOS, H&M, Topshop, New Look
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Summary
The UK Online Retailing 2019-2024 report offers comprehensive insight and analysis of the online channel in the UK, the main trends and hot issues, major players and consumer shopping behaviour. It also provides forecasts to 2024 across key retail sectors.
The UK online market is set to reach £57.2bn in 2019 and remain on a positive growth trajectory out to 2024e as consumers seek convenience online.
Clothing & footwear is set to remain the largest sector online in the next five years with 35.2% of sector spend going via the online channel by 2024, as retailers continue to enhance the shopping experience they offer.
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Scope
– Spend via online marketplaces such as Amazon and eBay (on brand new products only) is set to rise 53.9% between 2019-2024e as consumers look to marketplaces for wide product choice. – The percentage of online shoppers that have purchased clothing & footwear is 64.7%, by far the highest penetration of all the sectors with greater shopper numbers contributing to clothing & footwear being the biggest sector in terms of online spend. – Spend via mobile devices is forecast to continue rising rapidly to account for 41.8% of UK online spend by 2024e, as tablet spend declines.
Reasons to buy
– Use our in-depth consumer and market insight to learn about the growth of the different sectors online, and the related drivers and inhibitors for each sector. – Understand why and how consumers shop online for different products, and their shopping journeys. – Understand which retailers have the most popular online propositions in each sector. – Understand average annual spend per head online by demographic, sector and device.
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Companies Mentioned in the Report Amazon ASOS H&M Topshop New Look IKEA Marks & Spencer Instagram Pinterest MADE.com Wayfair John Lewis Next Boots Superdrug Hermes DPD Tesco Sainsbury’s PrettyLittleThing boohoo.com Very.co.uk H&M Debenhams WH Smith In Motion Waterstones Foyles Primark B&M Home Bargains Poundland The Range Ocado Waitrose Aldi Lidl DFS ScS Dreams Sofology Swoon AO.com Loaf Eve Simba Emma Bensons Casper Drunk Elephant Space NK & Other Stories Facebook L’Oreal Feelunique Dunelm Worldstores YouTube Zara Urban Outfitters Google Audible World of Books Sports Direct ASDA B&Q Wilko Argos Wickes Bunnings Currys Dixons Carphone Warehouse PC World Littlewoods O2 GAME Iceland Holland & Barrett Thorntons Hotel Chocolat Poundshop.com The Body Shop Lush Zavvi Google Play Playstation Network Microsoft Collect+ Doddle InPost Royal Mail
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Table of Contents THE HOT ISSUES Channel drivers and inhibitors Sector drivers and inhibitors Main issues in the online market Consumer appetite for instant gratification is forcing retailers to rethink supply chain operating models Rising importance of sustainability Retailers must harness online marketplaces Right delivery price is essential to convert shoppers Given the competitive online market, it is vital that retailers utilise loyalty tools True value of stores HOT TOPICS IN THE ONLINE MARKET Headlines ONLINE SHOPPING HABITS Retailers’ apps Online customer reviews Online food shopping habits Online returns Click & collect Impact of store closures Opinions on retailers Third-party retailing Primark selling online Amazon counter WHAT PEOPLE BUY Headlines The channel at a glance Overall channel size Overall channel growth Overall channel size Sector penetration in online Sector growth in online Spend per head by sector Total spend per head Digital market Click & collect split by sector Third-party pickup split by sector Online deliveries by sector and parcel size Returns channel Online returns Books Clothing & footwear DIY & gardening Electricals Entertainment Food & grocery Furniture & floorcoverings Health & beauty Homewares WHO SHOPS Headlines Online shoppers Books Clothing & footwear DIY & gardening Electricals Food & grocery Furniture & floorcoverings Health & beauty Homewares Entertainment THE SHOPPER JOURNEY Headlines Online shopping by device Social media usage Location of online purchases Home delivery Online returns Consumer satisfaction Shopper habits Use of technology WHERE PEOPLE SHOP Headlines Drivers of online shopping Online retailer market shares Retailer penetrations Books top 10 retailers Clothing & footwear top 10 retailers DIY & gardening top 10 retailers Electricals top 10 retailers Food & grocery (weekly or regular shop) top 10 retailers Food & grocery (gift foods) top 10 retailers Furniture & floorcoverings top 10 retailers Health & beauty top 10 retailers Homewares top 10 retailers Music & video top 10 retailers Video & computer games top 10 retailers Best in class retailers METHODOLOGY What is includedList of Tables The channel at a glance, 2019 & 2024e Sector expenditure and growth, 2019 & 2019-2024e Online digital market size by sector, 2019-2024e Click and collect split by sector, 2019 & 2024e Third-party pickup split by sector, 2019 & 2024e Value of deliveries made by parcel size,
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